The first time I threw a plate during an argument with Steve I knew I would eventually need help with conflict resolution. The plate was Corelle and supposedly unbreakable but six months later I was still finding the odd porcelain shard as I swept up the floor, each splinter an opportunity to reflect anew upon what good my outburst accomplished. Now - after throwing several punches, a glass angel, a wooden engagement ring box, two pieces of rotten fruit and a container of yogurt - I am finally enrolled in Communication Skills Training! But will ten hours, three sessions, and one course help me to settle my conflicts more peacefully?The premise of the course I'm taking is that effective and peaceful communication happens when we focus on the person we're trying to communicate with and their feelings. We practice doing this at the first afternoon workshop I attend: You feel...because.... It seems simple enough.
Fittingly, the next day is the beginning of five long days of conflict at home, the presenting issue being the laundry: it's not done, when it is done it doesn't get folded, and who's job is it to do the laundry anyways?!?!
It was only after loudly proclaiming that I would never - NEVER! - touch one dirty sock of Steve's ever again that I remembered that this month I was supposed to be looking for opportunities in the moment to orient myself toward peace, rather than taking the direct route to conflict.
Sitting in the kitchen after dinner one night an opportunity presented itself. Remembering my communication skills training I realized that a way forward might be to focus less on myself and my complaints and more on Steve and his feelings. I had a road map to peace; all I had to do was follow it. Stand up, make a left, walk five paces, take Steve's hands in your own, listen. I could even use that phrase: You feel...because.... "You feel frustrated because your shirts aren't clean when you need them to be." I could say that, I thought. Imagine it! But I couldn't get the words out. You feel..., you feel..., well what about what I feel? I wanted to yell (I may have yelled). Does anyone ever think about that?
A few days later I came across this quote: "Letting bad feelings fester toward another person is like drinking poison and expecting the other person to die." If conflict is ultimately destructive to ourselves, what do we need to do to move towards peace?
As luck would have it, prep work for a sermon I preached earlier this month required that I read over the gospel of John and it was there that I found some insight. I was struck by the fact that Jesus in John's gospel gives only one commandment to his followers; you won't find an account of the Sermon on the Mount in John's gospel, nor will you find a list of holy do's and don'ts to follow. Jesus instead offers one simple bit of encouragement near the end of the story: love one another. Just love one another. He goes on to say that no one has greater love than this: to lay down one's life for one's friend.
Perhaps our capacity for peace is related to our willingness to love even when loving others doesn't get us exactly what we want. Perhaps our capacity for peace is related to our ability to love more, to love so much that we'd let a part of ourselves "die" for someone else's benefit. It's been my experience that conflicts resolve peacefully when I just get past my own stubborn insistence upon being right; when I'm willing to put my own interpretations and experiences aside in order to hear the interpretation and experience of another.
Children are so good at doing this, aren't they? Kids don't hold grudges; at least my four and six-year-old don't (I'm not the mom of teenagers, yet!). When my kids and I have a disagreement about something or if I'm crabby and having a bad day they don't give me the cold shoulder. I'm always amazed at how quickly our squabbles are forgotten with the offer of a hug or a kiss. With my kids, the will to reconnect always trumps the will to be right. Perhaps then we can say that our capacity for peace is also related to our capacity to forgive.
I'm trying to remember that, when it comes right down to it, it's not magic words or a magic phrase that help us resolve our conflicts peacefully; it's the attitude and alignment of our hearts. Perhaps the best communication skills training we could ever receive is simply to learn to love more, and to learn to forgive, instead of learning how best to make ourselves heard.





